Your Privacy,Our Commitment

GORydz, Inc. (“GORydz,” “we,” “us,” or “our”) operates a freight technology platform and load board that connects Shippers who post loads with independent, licensed motor Carriers who haul them. This Privacy Policy applies to:

• The GORydz Freight Shipper mobile application for iOS and Android
• The GORydz Freight Carrier mobile application for iOS and Android
• The GORydz Freight website at gorydzfreight.com and admin.gorydzfreight.com
• Any related APIs, load board, communications, and customer-support channels

By creating a GORydz account or using the Services, you acknowledge that you have read and understood this Privacy Policy.

The data controller responsible for your personal information is GORydz, Inc., a corporation headquartered in the State of Kansas, United States. For privacy questions you can reach our team at [email protected].

We collect the categories of information described below. The exact fields we collect depend on which app you use and which features you choose to enable.

3.1 Information you provide directly

3.2 Information collected automatically

• Device information: a unique device identifier (via react-native-device-info), operating system, OS version, app version, language settings, and time zone
• Log and usage data: screens viewed, features used, taps and interactions, request timestamps, and crash diagnostics
• Network information: IP address and approximate network-derived location
• Crash and stability data: via Firebase Crashlytics
• Push-notification tokens: via Firebase Cloud Messaging

3.3 Information from third parties

• Membership-payment tokens, charge results, and billing status from Stripe
• Map, routing, and place data from Mapbox in response to addresses and routes you request
• Phone-verification status from Twilio (one-time codes are dispatched server-side; no Twilio SDK runs in the app)

We use your information to:

• Create and manage your account and verify your identity and carrier authority
• Connect Shippers who post loads with Carriers looking for freight
• Provide routing, mapping, and accurate ETAs for posted and booked loads
• Bill and collect our membership or access fees
• Send load, booking, and operational notifications
• Provide customer and trust-and-safety support, including responding to incidents and investigating reports
• Detect, investigate, and prevent fraud, abuse, account takeover, and other harmful activity
• Improve the Services, debug crashes, and develop new features (using aggregated or de-identified data wherever possible)
• Comply with legal obligations (tax reporting, insurance, regulatory requirements, court orders, and law-enforcement requests)

We will not use your personal information for purposes materially different from those listed here without first notifying you.

Location supports freight matching and shipment tracking. We collect precise GPS location through your device’s location services after you grant permission.

Load route data (pickup, delivery, and intermediate stops) is retained as part of your shipment history.

GORydz only charges a membership or access fee for use of the Platform. GORydz does not process, hold, or collect payment for freight. Shippers and Carriers negotiate the rate and pay each other directly, off-platform, so we do not receive or store the financial details of those freight payments.

Our membership fees are processed by Stripe. Card numbers and CVCs are sent directly from your device to Stripe and are not stored on GORydz servers. We retain only a payment-method token, the brand and last four digits of your card, billing ZIP, and a transaction record for the membership charge. Apple Pay and Google Pay are also supported where available.

7.1 Between Shippers and Carriers

To make a load work, certain information is exchanged on the Platform:

• Carriers see about Shippers: business name, Shipper rating, pickup and delivery addresses, load details (commodity, weight, dimensions, equipment required), appointment times, and special handling instructions.
• Shippers see about Carriers: business name, Carrier rating, operating-authority and insurance status, equipment type, and — during an active, booked shipment — the Carrier’s real-time location and estimated arrival time for tracking.

Personal phone numbers are not exposed by default; in-app messaging is available for communication about a load.

7.2 With service providers

We share data with vendors who perform services on our behalf under contractual privacy and security obligations. These include our membership-billing processor, mapping providers, cloud hosting, communications, analytics, and customer-support tools. See section 8 for the specific providers used.

7.3 For legal and safety reasons

We may share information when we believe in good faith that disclosure is necessary to: comply with applicable law, court orders, or legal process; enforce our Terms of Service; protect the safety of Shippers, Carriers, or the public; investigate fraud or security incidents; or respond to lawful requests from governmental authorities.

7.4 Business transfers

If GORydz is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.

7.5 With your consent

We may share information for any other purpose with your consent.

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising.

The Services rely on the following third-party providers. Each handles personal data only for the purposes described below and is bound by their own privacy policy.

We do not embed third-party advertising SDKs, social-login providers, or cross-app tracking SDKs in either app.

We send you operational messages (load and shipment status, booking confirmations, account and security notices) by push notification, in-app message, SMS, and email. These cannot be turned off while you have an active GORydz account because they are required to deliver the Services.

Marketing emails and promotional notifications are optional. You can unsubscribe at any time using the link in any marketing email or by adjusting notification preferences in the app.

We retain personal information for as long as necessary to provide the Services and to satisfy our legal, tax, accounting, and dispute-resolution obligations. Load records, membership-billing records, and tax records are typically retained for a minimum of seven (7) years to comply with U.S. tax and financial recordkeeping requirements.

When personal information is no longer required, we delete it or de-identify it so that it can no longer be associated with you.

We use technical and organizational safeguards to protect your information, including:

• TLS encryption for all data in transit between the apps and our servers
• Encrypted storage of credentials and tokens on your device using the platform keychain (react-native-keychain)
• Optional Face ID, Touch ID, and Android biometric login. Biometric templates never leave your device.
• Role-based access controls for employee access to production systems
• Continuous monitoring, logging, and crash reporting

No system is perfectly secure. If you believe your account has been compromised, contact us immediately at [email protected].

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Receive a copy of your data in a portable format
• Opt out of certain processing activities
• Withdraw consent where processing is based on consent

Residents of California, Colorado, Connecticut, Utah, Virginia, and other U.S. states with comprehensive privacy laws may exercise these rights by emailing [email protected]. We will verify your request and respond within the time required by your state’s law.

You may delete your GORydz account at any time from within the app or by emailing us. Some information must be retained for legal, tax, and safety reasons even after account deletion.

The GORydz Services are not directed to anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete that information.

Carriers are businesses, and the drivers they dispatch must meet the minimum age and licensing requirements for commercial motor-vehicle operation under applicable law.

GORydz is operated from the United States and the Services are intended for use in the United States. If you access the Services from outside the United States, you consent to the transfer of your information to and processing in the United States, where data-protection laws may differ from those in your country.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. When we make material changes, we will notify you in advance through the app or by email. Your continued use of the Services after the effective date of an updated Policy constitutes acceptance of the updated terms.